FQA
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We willship out your order within 1-3 business days after that the payment was successfully placed
My order got returned, what do l do now?
Sadly, when an international or European mail gets returned, shipping fee will be incurred, for theshipping and return mail back to the sender. lf such a small probability event occurs, send an emailto info@shelse.com in order to contact us as soon as possible.
lf the recipient does not pick up or refuses to accept the order or refuses to go through customsclearance and the package is returned, the recipient will bear the cost of returning the package
My order arrived damaged, what should l do?
If the product you received is damaged or lost during the transportation process, please take aphoto of the damaged product and send an email to info@shelse.com in order to contact us assoon as possible, we will be happy to provide you with corresponding after-sales service
Where are your products made?
Our products are made in PRC, People's Republic of China.
Any question?
You can contact us through our contact page! We will be happy to assist you.
Business hours
24/7 online.If our response is not timely, please feel free to consult us via email or contact us on WhatsApp. Our email address is info@shelse.com
Preferential policies
The larger the purchase amount, the more discounts there will be. Welcome to chat more on WhatsApp.